Returns & Exchange

  1. LinKue Contemporary Trendz is committed to selling only high-quality products that are mainly hand made but we understand that there might be a time when you need to exchange or return something you have bought.
  2. You will be able to return most items sold by LinKue in their original packaging within 14 days from the date of receipt. For hygiene purposes, earrings may not be returned. LinKue will not accept attempts to obtain a refund on goods which have been used or worn, washed or damaged after receipt, and should this be the case, may terminate the contract with you. The cost of goods will be processed within 14 days of receipt of the returned goods but shipping cost will not be refunded.
  3. Please email info@linkue.store BEFORE sending the goods
  4. You can return the unwanted items for free using our selected courier or by dropping off your items at your local Hermes Parcel shop. Most are open early until late, 7 days a week.

Order Changes & cancellations

  1. Items cannot be added to an order once it has been placed. You will need to place a new order for additional items
  2. It is not possible to remove items from an order once it has been placed so once you receive your order, you will need to follow our returns process for the unwanted items
  3. For security & fraud prevention, the delivery address cannot be changed once the order has been placed